Who we are
Voxsol Inc. (“Voxsol”, “we”, “us”) is a federal corporation in Canada, based in Ontario, that makes software for dental and maxillofacial imaging. This policy covers this website, at voxsol.ai, voxsol.ca and voxsol.co.uk, and the messages you send us. It does not cover the Voxsol software. The website is meant for professionals and is not directed to children.
What we collect
- When you use the contact form: your name, email address, organization or practice, role, the topic you choose and your message.
- When you email us: your email address and what you write.
- When you visit: our hosting provider receives the technical details every browser sends, such as your IP address, browser type, the pages you request and the time. They are needed to deliver the pages and protect the website from abuse.
Patient information
Please do not send patient information, images or any other personal health information through this website or by email. We do not need it, and if we receive it by mistake, we delete it.
How we use your information
- To reply to your message and follow up on your request, such as arranging a demo.
- To keep a record of our correspondence.
- To keep the website and the form secure and free of spam.
Your consent
By sending the form or emailing us, you agree that we may use your information as this policy describes. You can withdraw your consent at any time by writing to us. We will then stop using your information, except where the law requires us to keep it.
Who we share it with
We share your information only:
- with the service providers that help us run this website, listed below;
- where the law requires or permits it;
- with a buyer or successor if Voxsol’s business is reorganized, merged or sold.
Our service providers:
- Cloudflare hosts the website. Its Turnstile service checks that a person, not a bot, is using the contact form; for that check it receives technical details such as your IP address and browser signals.
- Our email services deliver your messages to us and store our correspondence.
These providers may store or process information outside Canada, including in the United States, where it may be accessible to courts and authorities under local law.
Cookies
We do not use analytics, advertising cookies or tracking pixels, and the website sets no cookies of its own. Cloudflare may use strictly necessary cookies or similar technologies to secure the website and the form.
How long we keep it
We keep your messages and our replies only as long as we need them to respond and to keep a record of our discussions, unless the law requires us to keep them longer. Our providers keep technical logs for their own periods.
Security
We protect your information with reasonable safeguards. No way of sending information over the internet is completely secure.
Your rights
You can ask to see the personal information we hold about you, and ask us to correct or delete it, by writing to contact@voxsol.ai. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.
If you have only browsed this website, we hold no personal information about you beyond the technical data our providers handle.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact
Our Privacy Officer is responsible for this policy. Write to contact@voxsol.ai with any question or complaint about it or about your information.